Monthly Webinar's

Thursday 17th September, 2026
7:00 - 8:00 PM AEST

Diabetes care for people from culturally and linguistically diverse (CALD) backgrounds can sometimes appear to stall, leading clinicians to question motivation, engagement, or understanding. However, what appears to be resistance or non-adherence may reflect language barriers, competing priorities, cultural beliefs, previous healthcare experiences, or assumptions that prevent genuine understanding.

Drawing on clinical practice, health literacy research, and real-world case examples, this webinar explores how clinicians can build stronger therapeutic relationships by asking better questions, understanding what matters most to the person, and adapting communication in culturally responsive ways.

CPD Home approved for 2 CPD hours (including post-reading).

Register Now

Speaker

Shannon Lin

Associate Professor Shannon Lin is a Credentialled Diabetes Educator, Advanced Accredited Practising Dietitian, Fellow of Dietitians Australia, and health literacy specialist whose work focuses on improving diabetes care for culturally diverse and underserved communities. She has extensive experience working across primary care, Aboriginal health services and multicultural settings, supporting people living with complex chronic conditions. Shannon's research and clinical practice explore how communication, cultural humility, trust and relationship-building influence engagement in care. She is passionate about helping health professionals move beyond assumptions and develop practical approaches that support meaningful, person-centred diabetes care.

Chairing

Jane Robinson

Jane trained as a dietitian and now leads programs and service development at Diabetes Victoria, working alongside the health professionals, camps, cultural diversity and health professional engagement teams and is a Board Member of PCDSA.

MIND-MAP

We are pleased to share information about MIND-MAP, one of Australia’s largest national studies exploring the emotional wellbeing and mental health of people living with diabetes.

Funded by the National Health and Medical Research Council, MIND-MAP aims to recruit approximately 8,000 Australians living with diabetes and follow their experiences over three years through four brief online surveys. The study will look at emotional wellbeing, mental health support needs, resilience, and quality of life.

The findings will help inform future models of person-centred diabetes care, strengthen mental health support pathways, and contribute to a dedicated mental health and wellbeing resource hub for people affected by diabetes.

We encourage people living with diabetes to learn more and consider taking part. Your experience can help shape better support for the diabetes community across Australia.

👉 Join PCDSA as a Member https://www.pcdsa.com.au